kishor Jagirdar

As shared by  Toby Rick  a change management specialist, a good communication strategy is at the heart of any successful change management process. It is important that an effective communication strategy is defined about the reasons, the benefits, the plans and proposed effects of that change. The communication strategy needs to address the key questions: What are the objectives? What are the key messages? Who are we trying to reach? What information will be communicated? When will information be disseminated, and what are the relevant timings? How much information will be provided, and to what level of detail? What mechanisms will be used to disseminate information? How will feedback be encouraged? What will be done as a result of feedback? The key to communicating is to use multiple platforms or media to communicate the same message. And you will probably have to communicate the same message three to six times, before the message is heard and under...

Habits are a normal part of every person’s lives, but it is often counterproductive when dealing with change. As humans we are not very good at changing. We see changes as a negative thing, something that creates instability and insecurity. A normal change management process often evolves trough number of mental phases: Stage -1 Shock Where we see disruption in our paradigmn Denial Where we fight the change and protect status quo. Frustration and anger When we realize that we cannot avoid the change and we become insecure because of lack of awareness. Stage - 2 Negotiation and bargaining Where we try to save what we can. Depression When we realize that none of the old ways can be incorporated into the new. Stage -3 Acceptance When we accept the change, and start to mentally prepare ourselves. Experimentation Where we try to find new ways, and gradually remove the old barriers. Stage - 4 Discovery and Delight When we realize that the change will improve our future possibilities. I...